MDS, Inc. :: Micro-Data Systems :: Convergence of IT Solutions

When speaking of Contingent Workforce Placement Services, many firms will reference differentiating factors such as recruiting systems, boutique service offerings, years of combined industry experience, etc. While all of those things are important aspects of delivering contingent placement services successfully, in our experience they are not the “brick & mortar” that truly differentiates them from other firms. There are basic (or what use to be basic), underlying factors that many firms claim are the keys to their success, but very few have truly committed their service offerings
to them.

Aside from our mentality (Mission Statement), which we truly embrace with the utmost importance relative to differentiating ourselves from other firms in the same
space (contingent workforce placement), there are other
key factors that when combined with our philosophical business approach, creates a powerful service delivery model.

Our Staff The key to any successful business is a combination of many things; many things that start with building a support staff that first has the same belief system (ideology) relative to conducting business (the “why” and the “how”). MDS’s ability to successfully deliver contingent workforce placement services is truly, only as solid as the cohesive team that delivers that service. Our sales, recruiting and back-office administrative staff not only shares the same desire to provide quality in the service they deliver, but they live it! MDS makes a consistent investment in hiring sales and recruiting personnel to drive service delivery for customers. It is truly the key to our success. This specific “breed” combined with industry subject matter expertise in terms of Corporate Information Technology knowledge, VMO sales processes, etc. differentiates MDS from other firms.		Our Infrastructure/ Recruiting Processes The same philosophy and business model that we use to identify the right internal staff to deliver service is the same approach we use when identifying IT candidates for placement within our corporate clientele on a contingent basis. Our recruiting processes are managed with a powerful Artificially Intelligent system called Job Diva. This system infrastructure allows us to identify and fill our clients staffing needs nationally regardless of the skills needed or location of the job itself. The supporting system provides extreme efficiency throughout the recruiting process and on a volume basis.

Our Subject Matter Expertise Many firms focus on the value and/or success of their service to be based on a particular niche focus or expertise in a technology. Perhaps as a “solutions based” provider that may be something that significantly contributes to successful service delivery. However, MDS has learned through its successes and failures, that delivering contingent workforce placement services by focusing on a particular technology is not the key to success. MDS does have a stronger concentration of placements in the areas of Web Development, Project Managers and Network Infrastructure Support, but by no means has found that to be the factor that differentiates us from others in the same client service space. Our ability to identify technical talent based on skills, rates and geographical preferences has nothing to do with a particular focus on a technology discipline. It is directly attributed to our staff, our supporting infrastructure and associated processes, as well as our unwavering commitment to making an investment of time and money in support our client’s needs. No matter what it takes to deliver!		Our Value Added Services MDS has made and continues to understand the importance of investing in our customer’s business objectives. For example: if we know through working directly or indirectly (through a VMO process) with a client, that a particular customer’s business objectives are being driven by a particular technology whereby hiring contingent workers to support that technology will be a major factor (i.e. Siebel, SAP, ITIL, etc.), MDS has adjusted service delivery to accommodate such objectives. This commitment to our client’s needs has proven to be extremely valuable and has paid a significant ROI. Below are a few recent case studies where MDS applied its value added service approach on a contingent workforce basis.

MDS truly believes that our business model and philosophy to providing contingent workforce placement services allows us to remain extremely flexible, efficient and affective in servicing clients directly or through a VMO process. By truly pulling back the layers of our industry we have found that although the details of how we deliver our services may not be all that simplistic to others, the business itself in fact is all about empathy, dedication, longevity, flexibility and consistency. This from our perspective is simplicity.